The future of Salesforce Security in the age of AI with Alice Jessop

In this week’s episode of the Talent Hub Talk podcast, we’re joined by Alice Jessop, a Technical Program Manager and the author of Salesforce Security, An Admins Guide.

In the conversation we cover Alice’s early career, how she found her way into Salesforce, career pivots she made to move out of Salesforce, what brought her back and how she came to be a Salesforce security specialist. We then look at some practical tips for existing and new Salesforce Orgs, explore the Principle of Least Privilege, discuss how AI changes things and also cover Alice’s book.

Make sure you’re following Alice here:

https://www.linkedin.com/in/alicehoulihan

You can find Alice’s book, here:

https://a.co/d/04ZCYkp

Takeaways from the episode:

  • Alice transitioned from finance to Salesforce by accident
  • She became a Salesforce Admin to optimise customer communication
  • The Salesforce platform has evolved significantly since 2013
  • Security became a focus after witnessing data vulnerabilities
  • The principle of least privilege is crucial in security
  • Admins can enhance their value by taking on security tasks
  • Documentation is key for understanding existing security models
  • Regular reviews of security models are essential
  • AI presents both opportunities and challenges for security
  • Alice’s book targets Salesforce Admins and focuses on security

Chapters:

(00:00) Alice’s journey to Salesforce security
(10:01) The importance of Salesforce security
(20:14) Building a Security Model
(30:01) The future of Security in the age of AI

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We hope you enjoy the episode!