Salesforce Administrator – Permanent | Yagoona (Western Sydney) – At least 2 days per week in the office

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Sydney
Salesforce Administrator
Permanent
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Salesforce Administrator – Permanent | Yagoona (Western Sydney) – At least 2 days per week in the office

  • Growing internal team
  • Genuinely hybrid role
  • Work autonomously in a role that matters

Are you a hands-on Salesforce Administrator who loves jumping into support tickets, improving what’s already there, and getting stuck into meaningful enhancement work?

Do you like being the go-to person for problem-solving — but also someone who thinks ahead and builds smarter ways of working?

This is a full-time, Sydney-based Salesforce Admin role with a growing internal team that’s modernising systems and processes across the business. It’s a genuinely hybrid role — part BA, part project coordinator, part admin — and suits someone who enjoys variety and ownership.

You’ll work closely with stakeholders, triage and resolve support requests, run your own small-scale enhancement projects, and continuously look for opportunities to improve how the business uses Salesforce. It’s a role that matters — and one where you’ll have the autonomy to get things done properly.

What you’ll be doing:

  • Managing day-to-day support and being the first line of Salesforce help across the business
  • Leading enhancements from start to finish — from identifying a need to delivering the fix or feature
  • Maintaining platform performance, user roles, and automation (with a strong focus on flows)
  • Keeping documentation clear, updated, and useful for the broader team
  • Working with IT and business teams to align system improvements with wider goals

What you’ll bring:

  • 2+ years of Salesforce Admin experience and a current Salesforce Administrator certification
  • A background in IT, with experience supporting business users and managing BAU needs
  • A proactive mindset — you take ownership of problems and keep things moving
  • Strong communication skills — you can explain tech to non-tech and vice versa
  • Bonus points for experience in not-for-profit, familiarity with tools like Zapier or Tableau, or an interest in animal welfare

This is a hybrid role requiring at least 2 days per week onsite in Western Sydney. It’s a chance to be part of a purpose-driven team and play a key role in ensuring their Salesforce platform continues to support and scale with the business.

If you’re looking for a role where you can roll your sleeves up, take ownership, and make a visible difference — we’d love to hear from you.

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