Kristian Jørgensen joins Ben Duncombe in today’s episode of the Talent Hub Talk. Kristian is a Salesforce Solution Architect and the author of the Salesforce End-to-End Implementation Handbook.
We discuss Kristian’s early career and the various roles he held before finding his way into the IT industry and building a Salesforce career. He shares his first exposure to Salesforce and why he decided to move into a Salesforce role full-time, and his progress from Functional Consultant to Solution Architect.
Kristian also explains what he noticed about Salesforce projects that led him to write the End-to-End Implementation Handbook. He talks about what some of the key upfront decisions are that can impact a Salesforce project’s success, how a company goes about estimating ROI on a Salesforce project, and reveals what factors influence the decision around project delivery models.
Finally, Kristian shares what a Salesforce Centre of Excellence is, how BAU should really be viewed, and has some tips for companies transitioning out of project mode.
You can connect and follow Kristian Jørgensen on his LinkedIn page!
Purchase a copy of the Salesforce End-to-End Implementation Handbook by clicking here!
We hope you enjoy the episode!